Job Title: Store Manager
Company: Saatva
Location: Cleveland, Ohio
Description: This person will create an overall pleasant and enjoyable work environment through team building. They will oversee and develop a team of 10+ sales and customer satisfaction representatives through continual training. This person will lead by example with productive sales while simultaneously maintaining Saatva’s Five Star BBB customer satisfaction rating. They will maintain a positive company culture, monitor sales progress and set goals and reasonable expectations.
Qualifications:
- Strong Customer Service experience with a minimum 2 years of consumer facing experience, preferably in luxury products.
- Superior coaching and mentoring skills.
- Strong communication skills, both oral and written with the ability to explain product attributes and benefits clearly and effectively.
- Passionate about providing great customer experience.
- Strong interpersonal skills with the ability to build rapport effortlessly.
