What’s happening: Ergomotion has received the 2023 Reputation 800 Award, which recognizes companies that have achieved a customer service Reputation Score of 800 or higher, which is a key indicator of effectively managing online reputation.
Why it matters: Reputation’s 800 Award highlights those that put customer experience at the core of their strategy and are driven by the voice of the customer to succeed. The Reputation Score is a proprietary tool that measures review sentiment, volume, spread, recency and much more.
Ergomotion received high remarks in the Courtesy, Competence and Sales Assistant/Staff categories. Some of the positive reviews the company offered include:
- “Probably the best service I have EVER had anywhere. Very impressed with her easy demeanor, comfortable approach and conscientious attitude. This individual is fabulous!”
- “The customer service representative was extremely helpful and polite, way beyond my expectations. She solved my problem and ended the call satisfied and happy.”
- “My customer service representative was very patient and did a great job explaining what I needed to do as far as troubleshooting. He provided excellent customer service.”
- “The customer service representative was so very pleasant, patient, kind and knowledgeable. She knew exactly what I needed, told me my options and got the part ordered quickly and efficiently.