South Bay International has partnered with MattressAI, a pioneer in AI-driven sleep technology, to integrate MattressAI’s advanced technology into its website’s customer service chat.
They have introduced MattyAI, an AI-powered assistant designed to ask insightful questions and uncover the best mattresses and sleep products for your business. MattyAI provides personalized mattress recommendations with remarkable accuracy, enhancing the customer experience.
Although MattressAI is typically formatted for B2C applications, South Bay International says it saw this partnership as an opportunity to assist their retailers in finding mattresses that support their business goals.
By leveraging this technology, South Bay International “empowers its retail partners with advanced tools to drive sales and customer satisfaction,” it said in a release. “This initiative exposes South Bay partners and customers to innovative technology, showcasing its potential use in their own businesses to aid in sales and customer engagement.”
“We are excited to partner with MattressAI to bring this revolutionary technology to our customers,” says Toby Konetzny, CEO of South Bay International. “This collaboration aligns with our commitment to innovation and excellence, providing our customers with unparalleled sleep solutions. By integrating AI into our offerings, we are not only enhancing the shopping experience but also setting a new standard for the industry.”
